deza: (Default)
Marna Carney ([personal profile] deza) wrote2007-07-25 07:42 am

HELP!

OK, this may very well cost me any geek cred I've ever had, but I am tearing my hair out.

I have a job hung up in the printer queue on my computer. I tried deleting it from the queue around 9pm last night, and it is still there with a status of Deleting - Printing on page 8 of 5. The form I was trying to print out is a .pdf that can be filled out online but CAN'T be saved or transferred to disk. Since the form is 5 pages long, I don't want to lose all that effort, and I can't print out a new copy because of the old copy hung up in the queue. Is there any way to get the hung-up job out of the queue without having to reboot the computer, costing me the form I already have filled out?

So far I've tried:
Restarting the printer (HP PSC 1400 Series)
Clearing the job manually at the printer
Opening the printer icon and deleting the job (seven times and counting...)
Sending a new job through with a higher priority
ETA:
Leaving printer off for 20 minutes
Reset the spool queue
Sent a job at the OS level


Any help is much appreciated. Thanks!

Second ETA:
Fixed it! It's amazing what the appropriate application of a sledgehammer will do. :)

[identity profile] jsbowden.livejournal.com 2007-07-25 12:38 pm (UTC)(link)
So, use the clipboard to capture the display output, dump it in to a word file, save the file, reboot the machine, print the word file.

[identity profile] deza.livejournal.com 2007-07-25 12:41 pm (UTC)(link)
Oh! Gotcha. I was looking at it from the other way around. :)