HELP!

Jul. 25th, 2007 07:42 am
deza: (Default)
[personal profile] deza
OK, this may very well cost me any geek cred I've ever had, but I am tearing my hair out.

I have a job hung up in the printer queue on my computer. I tried deleting it from the queue around 9pm last night, and it is still there with a status of Deleting - Printing on page 8 of 5. The form I was trying to print out is a .pdf that can be filled out online but CAN'T be saved or transferred to disk. Since the form is 5 pages long, I don't want to lose all that effort, and I can't print out a new copy because of the old copy hung up in the queue. Is there any way to get the hung-up job out of the queue without having to reboot the computer, costing me the form I already have filled out?

So far I've tried:
Restarting the printer (HP PSC 1400 Series)
Clearing the job manually at the printer
Opening the printer icon and deleting the job (seven times and counting...)
Sending a new job through with a higher priority
ETA:
Leaving printer off for 20 minutes
Reset the spool queue
Sent a job at the OS level


Any help is much appreciated. Thanks!

Second ETA:
Fixed it! It's amazing what the appropriate application of a sledgehammer will do. :)

(no subject)

Date: 2007-07-25 11:58 am (UTC)
From: [identity profile] dorei.livejournal.com
How long did you have the printer turned off? I find that if I turn it off and leave it off for a minute or two, it will clear out the cache. I take it you can't print it as another pdf?

(no subject)

Date: 2007-07-25 12:02 pm (UTC)
From: [identity profile] deza.livejournal.com
There's a thought--I was only leaving it off for about 10 seconds. Thanks!

I can't print anything else as long as this one job is blocking the queue. It's like my own personal logjam.
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