HELP!

[deza]

OK, this may very well cost me any geek cred I've ever had, but I am tearing my hair out.

I have a job hung up in the printer queue on my computer. I tried deleting it from the queue around 9pm last night, and it is still there with a status of Deleting - Printing on page 8 of 5. The form I was trying to print out is a .pdf that can be filled out online but CAN'T be saved or transferred to disk. Since the form is 5 pages long, I don't want to lose all that effort, and I can't print out a new copy because of the old copy hung up in the queue. Is there any way to get the hung-up job out of the queue without having to reboot the computer, costing me the form I already have filled out?

So far I've tried:
Restarting the printer (HP PSC 1400 Series)
Clearing the job manually at the printer
Opening the printer icon and deleting the job (seven times and counting...)
Sending a new job through with a higher priority
ETA:
Leaving printer off for 20 minutes
Reset the spool queue
Sent a job at the OS level

Any help is much appreciated. Thanks!

Second ETA:
Fixed it! It's amazing what the appropriate application of a sledgehammer will do. :)

Comments

[dorei.livejournal.com]

How long did you have the printer turned off? I find that if I turn it off and leave it off for a minute or two, it will clear out the cache. I take it you can't print it as another pdf?

[deza.livejournal.com]

There's a thought--I was only leaving it off for about 10 seconds. Thanks!

I can't print anything else as long as this one job is blocking the queue. It's like my own personal logjam.

[jsbowden.livejournal.com]

Print to a file at the OS level. Alternately, Alt-PrtScrn will also copy the currently active window to the Clipboard (PrtScrn copies the entire display), which can then be pasted in to Power Point, Word, Paint, Acrobat, Photoshop, etc...

[deza.livejournal.com]

I keep running into the same problem--with the bad print job in the queue, nothing else goes through, even on the OS level.

[jsbowden.livejournal.com]

So, use the clipboard to capture the display output, dump it in to a word file, save the file, reboot the machine, print the word file.

[deza.livejournal.com]

Oh! Gotcha. I was looking at it from the other way around. :)

[copykitty.livejournal.com]

assuming this is windows:

start->run->cmd
opens a command prompt windows

net stop spooler
net start spooler

This restarts the print spooler service, and generally clears out the jobs.

[deza.livejournal.com]

Tried it, didn't work. :( Thanks, though!

[xjenavivex.livejournal.com]

sing it ms gabriel